Returns & Exchanges
At Skylighter, Inc., we want you to glow in every piece you purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that if your fashion choice isn't a perfect match, finding the right fit or style is effortless.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original, unworn garments with all tags intact back into their original packaging or a secure mailing bag.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.